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Local (UK) support
It is our policy to be familiar with, and provide local support for, all the products that we sell. You can contact us either by telephone or e-mail. We endeavor to answer you within one working day. Please note that those customers that have taken a support contract will get priority in busy times.
Support hotline: 01462 457700 (09:00 to 12:30, 13:30 to 17:00 Monday to Friday)
Email r.martin@arcinfo.com
Support directly from the manufacturers
In addition you can request support directly from the manufacturers. The manufactures also provide support contracts and as with us, customers than have taken a contract will get priority in busy times.
ARC Informatique (PcVue Solutions)
Support hotline: 00 331 41 14 36 25 (Located in France. English spoken.)
Email: services@arcinfo.com
Woodhead (Applicom, DirectLink and SST)
Support hotline: 00 332 32 96 04 23 (Located in France. English spoken).
Email: Woodheadic.SupportEU@molex.com
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